COMPANY » ABOUT PAOLI
Extraordinary caring. That’s Paoli’s promise to you.
Paoli has earned a sterling reputation for cultivating and nurturing business relationships. For building partnerships — and furnishings — that endure. For quality, integrity, and reliability in everything we do. For listening carefully and inspiring trust. For results.
Paoli. For over 80 years, the wood furniture company who clients go back to time and time again.
Customers first.
Customers come first. At Paoli, that’s more than a mantra. It’s the guiding force behind everything we do. Take a closer look.
Listening drives R&D.
Paoli’s research and development activities start with listening. Sitting down with interior designers, facilities managers, and specifiers. Learning about the issues confronting your business. Understanding your needs and how we can help achieve your goals.
In addition to our own talented design staff, Paoli collaborates extensively with independent product designers. Highly regarded individuals, all. People whose diverse perspectives, creativity, and expertise are essential for translating customer requirements into a rich array of well-conceived office furniture. Quality solutions for creating workplaces that show employees you care, help retain and recruit strong talent, enhance productivity, and help your company be more competitive.
No compromises on construction. Ever.
Paoli builds furniture with as many solid wood parts as possible. Chair frames are crafted from select, high-grade hardwoods. End panels on casegoods have lumber cores. Modesty panels on desks feature solid wood base rails. Even the pieces we use to reinforce joints are crafted from wood.
We don’t simply surface-mount parts together. We marry them using doweled construction or mortise and tenon techniques that go deep into the wood. Add corner blocks and cleats to reinforce the joints. And bond everything together with mechanical fasteners and superior-strength glue.
Even our Tech-Age finish is special. Created through an exclusive multi-step process, Tech-Age is uniquely formulated to enhance the natural beauty of wood and give lasting protection. This exceptional finish offers high resistance to marring, staining, moisture, and heat. And, it is inherently flame-resistant.
Paoli casegoods and seating meet or exceed rigorous BIFMA performance and safety standards. Our upholstered seating also complies with California Technical Bulletin 117 fire safety standards.
All of which adds up to one simple fact. Paoli furniture delivers lasting beauty and value. There are other ways to build furniture, of course. Our way is what distinguishes Paoli.
Quality product when you need it, even when you’re in a hurry.
Whether you need a few desks and chairs or a few hundred desks and chairs Paoli delivers the solutions you need, when you need them.
Utilizing fully automated and integrated operating systems, state-of-the-art manufacturing equipment, and lean manufacturing processes we’re turning efficiency into an art.
Paoli offers several programs that get you the furniture you need when you’re in a hurry. Paoli InTWO offers any model from three desk series, made-to-order in your choice of finishes and features, with two-week shipping. Paoli Next Week Casegoods and Seating offers best-selling desks and seating with one-week shipping. And with PaoliConnect, you can find out immediately the status of your order.
People willingly go the extra mile.
At Paoli, people know what customers expect and willingly do whatever it takes to deliver. We want your experience with us to be a good one. That’s why you’ll hear a smile in the voices of customer service people on the phone. Why our furniture makers will stay late into the evening to finish furniture that you must have the next day. And why, if the regular delivery truck can’t get a couple items to you in a rush, we’ve gained some notoriety for delivering in a pick-up truck.
Paoli makes it possible for you to get what you need, when you need it. Some people say what we do is out of the ordinary. We say it’s business as usual.